CRM- Customer Relationship Management Jobs in Gurgaon (Only Female)

Interview Location - Gurgaon

Experience - 2 year experience required in Real Estate

Salary - 10000-15000

Qualification - Under Graduate/Graduate

Vacancy - 1


Key Responsibilities:

Learn the scripts and dialogues to become an effective real estate sales professional;

Effectively use the company CRM to manage your database and sales/relationship management activities;

Conduct inspections with interested parties for sale of residential property .



• Effective Management of Customer Relation Operations, ensuring maximum Customer Satisfaction by providing timely clarification of queries.
• Attend walk-in customers, briefing on details of project amenities, facilities etc and regular follow up of enquiries.
• Analyze data according to customers balance dues and prepare reports for sending Reminders/Final reminders.
• Formal discussions with clients and customers to improve process flow. Identification of training needs through calls monitored and observation.
• Regular interaction with the client to improve/update the process.
• To handhold the customer through the pre-sales - post sales process till possession.
• Ensuring the completeness of the logs of prospective customer enquiries, Customer feedback reports, and follow-up records for outstanding amount etc.
• Making changes in the mode of payments for the clients and responsible for cancellation/Refund or termination of Bookings as and when required.
• Coordinating with Back office and maintaining all the records.
• Manage and build customer relationships across entire life cycle of customer with the organization.
• Accountable for managing Cancellations, Transfers, Replacements and Refunds for respective locations.
• Preparation of monthly report and Daily CRM activities.

Should possess Good communication skill

Desk Phone : 0124-40125451, 9015574231

You can upload your resume at www.careershapper.com

With regards,
Yours Career Shapper Team
A Complete HR Solution

1 comments:

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